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AstriCon is celebrating its 15th year in Orlando! As the longest-running event devoted to all-things Asterisk, AstriCon celebrates one of the most influential open source telecommunication projects in history and also its future impact on the communications industry.
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Thursday, October 11 • 12:00pm - 12:45pm
Why IVR is Important

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Earlier this year, the marketing team at Digium produced a go-to document: "Why is an IVR Important? Using Interactive Voice Recognition to Improve Customer Experience and Drive Business Growth" -- an amazing primer on mistakes to avoid and ways to elevate your IVR. In it are many quotes and suggestions from Allison Smith -- the Voice of Asterisk -- who beings the document to life at Astricon, in this presentation highlighting the various points and suggestions about making your IVR smooth, professional, and the very best it can be.

Speakers
avatar for Allison Smith

Allison Smith

CEO, The IVR Voice.com
Allison Smith is proud to have been the Voice of Asterisk since its inception. If you’ve maneuvered through prompts while calling a Fortune 500 company, participated in a telephone customer satisfaction survey, signed onto a conference call, listened to the public airwaves, took... Read More →


Thursday October 11, 2018 12:00pm - 12:45pm EDT
Kissimmee