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AstriCon is celebrating its 15th year in Orlando! As the longest-running event devoted to all-things Asterisk, AstriCon celebrates one of the most influential open source telecommunication projects in history and also its future impact on the communications industry.
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Thursday, October 11 • 10:00am - 10:45am
How to Get VICIdial Contact Center Clusters Talking to each other, and more new features

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How the Asterisk-based VICIdial Open-Source outbound call center solution can be set up to talk to other separate VICIdial clusters, including passing call data, customer data and coordinating outbound transfer campaign call pacing. Other new major VICIdial features that will be covered are: European GDPR utilities, Inbound preserve place in line, Inbound Closing Time actions, State and Areacode based shared CallerID Groups, The Real-Time Whiteboard multi-report, and many more new features.

avatar for Matt Florell

Matt Florell

President, VICIdial Group
Matt Florell has over twenty years of experience in building and managing corporate IT systems specializing in Call Center systems, IP telephony, Customer Relationship Management(CRM) systems, databases, scalable applications, and system optimization. Matt is currently the President... Read More →

Thursday October 11, 2018 10:00am - 10:45am EDT