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AstriCon is celebrating its 15th year in Orlando! As the longest-running event devoted to all-things Asterisk, AstriCon celebrates one of the most influential open source telecommunication projects in history and also its future impact on the communications industry.
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Wednesday, October 10 • 11:15am - 12:00pm
Asterisk in the Contact Centre: survey results

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In 2014, Loway ran a call-center survey for the Asterisk platform; we were not aware of previous work in that area, and we found a lot of interest.This year, we plan to launch a similar survey and we plan to offer it not just to QueueMetrics users (our customer base) but to the community of Asterisk contact centres in general.

Which model of PBX is the most used worldwide?
How satisfied are customers and users?
How big are Asterisk call-centers?
And more!

avatar for Lorenzo Emilitri

Lorenzo Emilitri

Director, Loway SA
Lorenzo, the founder of Loway, loves building software that works and reliably solves real-world problems. Recently, he worked on creating and deploying hosted services for contact centers, using Java, Clojure, Docker and Kafka to scale out and provide highly elastic and resilient... Read More →

Wednesday October 10, 2018 11:15am - 12:00pm EDT